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School of Industrial Engineering, IAU, South Tehran Branch, Tehran, Iran.
چکیده
This paper examines the relations among emotional intelligence, work-family conflict and organizational citizenship behavior of nurses and the mediating effect of work-family conflict between emotional intelligence and organizational citizenship behavior among nurses. a questionnaire survey was carried out to explore the relations among emotional intelligence, work-family conflict and organizational citizenship behavior. a 51-item questionnaire which consist of emotional intelligence, work-family conflict and organizational citizenship behavior parts was carried out to investigate the relations among these variables. Some basic socio-demographic questions were included. The study resulted emotional intelligence was significantly and negatively related to work-family conflict(r=-0.26, p ≤ 0.01) and significantly and positively related to organizational citizenship behavior(r=0.62, p ≤ 0.01). The negative relation between work-family conflict and organizational citizenship behavior was also significant(r=-0.27, p ≤ 0.01). it was found that work-family conflict is a partial mediator between emotional intelligence and organizational citizenship behavior. The other finding of the study was that emotional intelligence, work-family conflict and organizational citizenship behaviors and some of their dimensions are significantly related to each other.
بیغمی, محمد کاظم, خلیفه سلطانی, حشمت, عبدی, فرشید, & علی اکبر, محسن. (1394). The behavioral model of emotional intelligence effect on work-family conflict and organizational citizenship behavior among nurses. مطالعات رفتار سازمانی, 3(1 , 2 (پیاپی 8 و 9)), 256-221.
MLA
محمد کاظم بیغمی; حشمت خلیفه سلطانی; فرشید عبدی; محسن علی اکبر. "The behavioral model of emotional intelligence effect on work-family conflict and organizational citizenship behavior among nurses". مطالعات رفتار سازمانی, 3, 1 , 2 (پیاپی 8 و 9), 1394, 256-221.
HARVARD
بیغمی, محمد کاظم, خلیفه سلطانی, حشمت, عبدی, فرشید, علی اکبر, محسن. (1394). 'The behavioral model of emotional intelligence effect on work-family conflict and organizational citizenship behavior among nurses', مطالعات رفتار سازمانی, 3(1 , 2 (پیاپی 8 و 9)), pp. 256-221.
VANCOUVER
بیغمی, محمد کاظم, خلیفه سلطانی, حشمت, عبدی, فرشید, علی اکبر, محسن. The behavioral model of emotional intelligence effect on work-family conflict and organizational citizenship behavior among nurses. مطالعات رفتار سازمانی, 1394; 3(1 , 2 (پیاپی 8 و 9)): 256-221.
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