Introducing the desired model of organizational culture through qualitative research approach and mind-mining (Case study: Day Bank)

Document Type : Research Paper

Abstract

Organizational culture creates the personality of an organization. As recognizing a person's character helps us in analyzing his behavior, understanding organizational culture could be effective in guiding, leading and organizational changes. In addition, moving to the desired organizational culture is a key to organizational excellence and development. Accordingly, in order to explain the desirable organizational culture of Day bank, emphasized beliefs and values of bank’s leaders were identified. After studying the literature and organizational culture models, five components of destination and route, structure and working mechanisms, human resources, environmental and ethical factors were considered as the main components of the research theoretical framework. In other words, elements and indicators of the multiple dimensions of desired organizational culture were identified through semi-structured interviews with managers. Using convenient judgmental and snowball sampling, interviews were continued to the level of theoretical saturation. Data extracted from the interviews were analyzed using theme analysis qualitative method and Nvivo software. As a result of data analysis, 23 sub-themes and 124 concepts were identified according to the five main themes of the desired organizational culture of Day bank.

Keywords

Main Subjects


زارعی­متین، حسن (1374)، تبیین الگوی فرهنگ سازمانی بر اساس ارزش­های اسلامی در محیط کار و نقش آن بر رضایت شغلی، دانشکده مدیریت دانشگاه تربیت مدرس، رسالة دکتری رشته مدیریت.
سلطانی، محمدرضا(1389)، طراحی و تبیین الگوی مدیریت فرهنگ سازمانی سپاه پاسداران انقلاب اسلامی، دانشگاه امام حسین (ع)، رسالة دکتری رشته مدیریت.
فرهی، برزو (1384)، پروژه تحقیقاتی بررسی و شناخت فرهنگ سازمانی نیروهای مسلح ج. ا. ایران.
نیکوکار، غلام­حسین؛ سلطانی، محمدرضا و نیاوند، عباس (1392)، طراحی الگوی بومی شناخت و سنجش فرهنگ سازمانی سازمان‌های نظامی و انتظامی جمهوری اسلامی ایران، فصلنامه مدیریت دولتی، دوره 5، شماره 3، صفحات 163-143.
Bono, S., Heling, G., & Borg, M. (2014). Organizational culture and its implications for infection prevention and control in healthcare institutions. Journal of Hospital Infection, 86, 1-6.
Boyatzis, R. (1998). Transforming qualitative information: Thematic analysis and code development. California: SAGE Publications, Inc.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77-101.
Cook, R., & Lafferty, J. (1987). Organizational Culture Inventory. MI: Human Synergistics.
Davis, M., Wehbe-Janek, H., Subacius, H., Pinto, R., & Nathens, A. (2015). The Trauma Center organizational culture: Survey: development and conduction. Journal of Surgical Research, 193, 7-14.
Deal, T., & Kennedy, A. (1982). Corporate cultures: The rites and rituals of corporate life. MA: Addison-Wesley.
Denison, D. (1990). Corporate culture: Organizational effectiveness. NY: John Wiley & Sons.
Gu, V., Hoffman, J., Cao, Q., & Schniederjans, M. (2014). The effects of organizational culture and environmental pressures on IT project performance: A moderation perspective. International Journal of Project Management, 32, 1170–1181.
Handy, C. (1991). Gods of management: The changing work of organization. NY: Oxford University Press.
Hartnell, C., Ou, A., & Kinicki, A. (2011). Organizational culture and organizational effectiveness: A meta-analytic investigation of the competing values framework’s theoretical suppositions. Journal of Applied Psychology, 96(4), 677– 694.
Hellrigel, D., & Slocum, J. (1996). Management. PWS.
Hogan, S., & Coote, L. (2013). Organizational culture, innovation, and performance: A test of Schein's model. Journal of Business Research, In Press.
Jacobs, R., Mannion, R., Davies, H., Harrison, S., Konteh, F., & Walshe, K. (2013). The relationship between organizational culture and performance in acute hospitals. Social Science & Medicine, 76, 115-125.
Mills, A., Durepos, G., & Wiebe, E. (Eds.). (2010). Encyclopedia of case study research (Vol. 1). California: SAGE Publications, Inc.
Peters, T., & Waterman, R. (1982). In search of excellence: Lessons from America's best-run companies. Harper & Row.
Pettigrew, A. (1979). On studying organizational culture. Administrative Science Quarterly, 24, 570.
Quinn, R., & Rohrbaugh, J. (1983). A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis. Management Science, 29(3), 363 -377.
Schein, E. (1992). Organizational culture and leadership. San Francisco: Jossey-Bass Inc.
Sonnenfield, E. (1981). Conceptualization of culture change. CA: Sage Publication.
Übius, Ü., & Alas, R. (2009). Organizational culture types as predictorsof corporate social responsibility. Engineering Economics, 61(1), 90-99.