Moderating Effects of Role Conflict, Work-Family Conflict, Trust and Perceived Organizational Justice in the Effect of Job Burnout on

Document Type : Research Paper

Authors

Department of Business Management, Faculty of Management and Accounting, Allameh Tabataba`i Uinversity, Tehran, Iran.

Abstract

The purpose of this study is to investigate the role of moderating variables in the effect of burnout on nurses' organizational cynicism. The present study is descriptive and survey based on the method and is applied one in terms of purpose. Statistical population consist of nurses of the Imam Khomeini Hospital Complex which a sample of them including 120 nurses was selected randomly for participating in this research. Research tools consist of Maslach and Jackson job burnout questionnaire, Dean et al., cynicism questionnaire, Rizzo et al., role conflict questionnaire, Kopelman work-family conflict questionnaire, Tsui et al., perceived justice questionnaire, and Pearce et al., trust questionnaire which filled out by respondents. Data were analyzed through structural equation modeling and AMOS software. The results show that with increasing the level of burnout, nurses' organizational cynicism also increases. Also role conflict and work-family conflict have an increasing moderating effect on this relationship. Results did not confirm the moderating role of perceived justice and trust. Using techniques to reduce and prevent burnout can reduce its destructive consequences, including organizational cynicism. Efforts to eliminate role conflict and work-family conflicts in nurses can also help reduce the outcomes of job burnout.

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References

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Organizational Behaviour Studies Quarterly
Volume 7, Issue 1 - Serial Number 25
serial no.25
June 2018
Pages 57-80

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