Exploring Quality Dimensions of Manager-Employee Relations in Iranian Governmental Organizations: Designing a Research Measure

Document Type : Research Paper

Authors

tarbiat modares university

Abstract

One of the challenges facing public organization in Iran is the lack of desirability in achieving expected performance. This performance weakness can have different causes. Among those are relations between the manager and the employee. There are various opinions about the relationship between the manager and the employee, but it seems that the quality of this relationship and its indicators in public organization is less discussed. The ultimate purpose of the research is to explore the dimensions of the quality of the relationship between the manager and the employee and provide a measure for quality of this relationship. The research method is qualitative. Therefore, using thematic analysis, the initial codes were identified and subsequently the sub-themes and main themes of the research were classified. Samples are among the directors and staff of public organization in Iran. Data were collected using purposeful judgmental and snowball sampling and interviewing tools, which continued until theoretical saturation. Data were analyzed using MAXQDA software. As a result of the data analysis, 42 codes, 13 sub themes and 5 main themes were identified and finally, the measure for quality of relationship between manager and employee were presented.

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